{"id":13831,"date":"2026-01-07T14:59:05","date_gmt":"2026-01-07T14:59:05","guid":{"rendered":"https:\/\/www.rengas-soppi.fi\/cookie-policy-privacy-policy-and-terms-of-delivery\/"},"modified":"2026-07-21T12:57:54","modified_gmt":"2026-07-21T12:57:54","slug":"cookie-policy-privacy-policy-and-terms-of-delivery","status":"publish","type":"page","link":"https:\/\/www.rengas-soppi.fi\/en\/cookie-policy-privacy-policy-and-terms-of-delivery\/","title":{"rendered":"Cookie Policy, Privacy Policy and Terms of Delivery"},"content":{"rendered":"
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  1. Rengas Soppi<\/span><\/a><\/li><\/ol><\/div> <\/div>\r\n \r\n
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    Cookie Policy, Privacy Policy and Terms of Delivery<\/h1>\n\n\n\n

    Review our cookie policy, privacy policy and terms of use.<\/p>\n<\/div>\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/section>\r\n

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    \r\n \r\n Cookie Policy <\/button>\r\n \r\n Privacy Policy <\/button>\r\n \r\n Terms of Delivery <\/button>\r\n <\/div>\r\n\r\n
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    Cookie Statement<\/h2>\n\n\n\n

    This website uses cookies.<\/p>\n\n\n\n

    We use cookies to personalize the content and advertisements we provide, to support social media features and to analyze our visitor numbers. In addition, we share information about how you use our website with our social media, advertising and analytics partners. Our partners may combine this information with other information you have provided to them or that has been collected when you have used their services. By accepting cookies, we can ensure a better user experience for you. We will always use cookie information responsibly, and it will not cause you any harm. For more information about cookies rengas-soppi.fi\/en\/cookie-statement.html<\/a> <\/p>\n\n\n\n

    Cookies<\/strong><\/strong>What are cookies? A cookie is a small text file that an internet browser stores on a user’s device. Cookies are used, for example, when user information needs to be retained as they move from one page of an internet service to another. <\/p>\n\n\n\n

    The cookies used on our pages collect only pseudonymized personal data, which means they cannot be linked to an individual person without additional information.<\/p>\n\n\n\n

    What are cookies used for?<\/strong><\/p>\n\n\n\n

    We collect information about how our website is used in order to provide users with a better user experience and to improve the functionality of the site. We also collect cookies to improve marketing and customer service. We use cookies solely for our own purposes. <\/p>\n\n\n\n

    Accepting cookies<\/strong><\/p>\n\n\n\n

    By accepting cookies, we can:<\/p>\n\n\n\n

    Cookies may also be used to produce advertising related to our products and services on other websites on the Internet, targeted based on the user’s interests.<\/p>\n\n\n\n

    Collect information about website usage.<\/p>\n\n\n\n

    Store information about which browser and device are used to visit our website.<\/p>\n\n\n\n

    Target website content based on information we have collected from previous visits.<\/p>\n<\/div>\n<\/div> <\/div>\r\n

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    Privacy Policy \u2013 Rengas-Soppi Oy \/ rengas-soppi.fi<\/h2>\n\n\n\n

    Privacy Policy \u2013 Rengas-Soppi Oy \/ rengas-soppi.fiPrepared:<\/strong> 20 February 2026Data Controller:<\/strong> Rengas-Soppi OyBusiness ID:<\/strong> 0303549-5<\/mark>Address:<\/strong> Sahaajankatu 13-15, 00880 HelsinkiEmail:<\/strong> rengas-soppi@rengas-soppi.fi<\/a>Phone:<\/strong> 09 584 484 00Website:<\/strong> https:\/\/www.rengas-soppi.fi\/en\/<\/a>1. Introduction<\/strong>This privacy policy explains how Rengas-Soppi Oy processes the personal data of its customers, website users and partners. We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and other applicable legislation. <\/p>\n\n\n\n

    2. What personal data do we collect?<\/strong>We may process the following information:Customer and order information<\/strong>NamePhone numberEmail addressAddress informationVehicle information (registration number, make, model)Order and service historyTire hotel storage informationBilling information<\/strong>Billing addressPayment informationPossible reference informationWebsite usage information<\/strong>IP addressInformation collected through cookiesWebsite usage and browsing information<\/p>\n\n\n\n

    3. Purpose of processing personal data<\/strong>We process personal data for the following purposes:Providing tire services (e.g. tire change, balancing, tire hotel)Managing appointmentsCustomer service and communicationBilling and accountingFulfilling statutory obligationsDeveloping services and the website<\/p>\n\n\n\n

    4. Legal basis for processing<\/strong>The processing of personal data is based on:Performance of a contract (e.g. providing tire service)Legal obligation (e.g. accounting)Legitimate interest of the data controller (managing and developing customer relationships)Consent of the data subject (e.g. cookies or direct marketing)<\/p>\n\n\n\n

    5. Data retention period<\/strong>We retain personal data only as long as necessary:Customer data for the duration of the customer relationshipAccounting material for the period required by the Accounting ActMarketing consents until consent is withdrawn<\/p>\n\n\n\n

    6. Disclosure and transfer of data<\/strong>We do not disclose personal data to third parties without a legal basis. Data may be transferred to:Accounting and financial administration servicesIT and system providersAuthorities in statutory situationsData is not transferred outside the EU\/EEA area without appropriate safeguards. <\/p>\n\n\n\n

    7. Rights of the data subject<\/strong>The data subject has the right to:Access their own dataRequest correction of incorrect dataRequest deletion of data (within the limits permitted by law)Restrict processingObject to processingTransfer data from one system to anotherWithdraw consent at any timeRequests must be made in writing to the data controller.<\/p>\n\n\n\n

    8. Data protection<\/strong>Personal data is protected by appropriate technical and organizational measures. Access to data is restricted only to those employees who have the right to it based on their job duties. <\/p>\n\n\n\n

    9. Cookies<\/strong>The website uses cookies to improve the user experience and ensure the functionality of the site. Users can manage cookie settings through their browser. <\/p>\n\n\n\n

    10. Changes to the privacy policy<\/strong>We reserve the right to update this privacy policy as necessary. The current version is always available on our website. <\/p>\n<\/div>\n<\/div> <\/div>\r\n

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    Terms of Delivery<\/h2>\n\n\n\n

    Prepared:<\/strong> 30 March 2026Data Controller:<\/strong> Rengas-Soppi OyBusiness ID:<\/strong> 0303549-5<\/mark>Address:<\/strong> Sahaajankatu 13-15, 00880 HelsinkiEmail:<\/strong> rengas-soppi@rengas-soppi.fi<\/a>Phone:<\/strong> 09 584 484 00Website:<\/strong> https:\/\/www.rengas-soppi.fi\/en\/<\/a><\/p>\n\n\n\n

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    1. Scope of application<\/strong>These terms of use apply to Rengas-Soppi Oy’s online store and orders placed through it. By placing an order, the customer accepts these terms.The online store sells products and services to private individuals and business customers in Finland. Rengas-Soppi Oy reserves the right to change these terms. <\/p>\n\n\n\n

    2. Products and prices<\/strong>Products sold in the online store may include, for example:Tires and rimsTire services (e.g. installation, balancing, seasonal change)Tire hotel servicesAll prices are stated in euros (\u20ac) and include value added tax of 25.5%, unless otherwise stated. We reserve the right to change prices and delivery costs. <\/p>\n\n\n\n

    3. Ordering and formation of contract<\/strong>An order can be placed through the online store’s shopping cart.A binding sales contract is formed when:The customer has placed an order andRengas-Soppi Oy has sent an order confirmation by email.We reserve the right not to accept an order, for example due to inventory error, pricing error or payment default.<\/p>\n\n\n\n

    4. Payment<\/strong><\/p>\n\n\n\n

    The payment intermediary for the online store is Visma Pay (Visma Payments Oy, Business ID 2486559-4), which is registered in the payment institution register maintained by the Financial Supervisory Authority. Payment is made through Visma Pay’s online service, and Visma Pay or Visma Payments Oy appears as the payee on the account statement and invoice. Visma Pay transfers payments to the online merchant. Payment is secure, as all information concerning the payment transaction is transmitted using an encrypted connection so that no third party can see the payment transaction information. The contract is formed between the online store’s customer and the online store. The online store is responsible for all obligations related to the purchase. Read more about Visma Pay: https:\/\/www.vismapay.fi\/<\/p>\n\n\n\n

    5. Payment methods<\/strong>Accepted payment methods are stated in the online store. A third-party payment service provider may be used for payment processing.The order will be processed once payment has been approved. <\/p>\n\n\n\n

    Through the Visma Pay service, you can pay with online banking credentials, wallet, payment cards (credit\/debit), invoice or installment. The following payment methods are available: Osuuspankki, Nordea, Danske Bank, Oma S\u00e4\u00e4st\u00f6pankki, S\u00e4\u00e4st\u00f6pankki, Aktia, Paikallisosuuspankit, S-Pankki, \u00c5landsbanken, MobilePay, Apple Pay, Google Pay, Siirto, Klarna, Visa, Visa Debit, Visa Electron, MasterCard and Debit MasterCard cards. MobilePay: You can pay with your MobilePay wallet if you have allowed payment in online stores in the application settings. Payments made with the MobilePay wallet are charged to the payment card linked to the wallet. If charging the payment card fails, paying with the MobilePay wallet is not possible in the online store. OP Invoice – A flexible way to pay for online purchases. For customers of all banks. With OP Invoice, you can make purchases of up to \u20ac5,000 and pay them off interest-free within 45 days. If you wish, you can split the invoice into several installments. Your purchases are visible in one place, so you can easily keep track of your spending. The credit limit helps you keep spending within your desired limits. You receive invoices conveniently by email. In our online service, you can see information about your use of OP Invoice and the total amount of your purchases. You can use OP Invoice if you are creditworthy, over 20 years old, and have online banking credentials from a Finnish bank. For more information about OP Invoice, visit: https:\/\/www.op.fi\/henkiloasiakkaat\/paivittaiset\/maksaminen\/op-lasku Visma Pay payment service contact information Visma Payments Oy (Business ID 2486559-4) Email: helpdesk@vismapay.com Phone: 09 315 42 037 (weekdays 9 a.m.\u20134 p.m.) Postal address: Brahenkatu 4, 53100 Lappeenranta<\/p>\n\n\n\n

    6. Delivery and service fulfillment<\/strong>Products:<\/strong>Delivery time and method are stated when placing the order. Delivery takes place at Rengas-Soppi’s location. The delivery method is pre-installed or pick-up at the location. We reserve the right to change the delivery time for reasons beyond our control. Services:<\/strong>Tire services are carried out at a separately agreed time at the location. The customer is responsible for ensuring that the vehicle is available at the agreed time. <\/p>\n\n\n\n

    7. Right of withdrawal (consumer customers)<\/strong>Consumer customers have a 14-day right of withdrawal in distance selling in accordance with the Consumer Protection Act.The right of withdrawal applies to stock products. Products must be unused and in as-new condition. The right of withdrawal does not apply to products that include labor (installed rims and tires, “packages”). The order payment will be refunded to the payment method used in the order.Withdrawal must be notified in writing by email or using this form<\/a>. <\/p>\n\n\n\n

    8. Returns<\/strong>The product to be returned must be unused and in its original condition. The customer is responsible for return costs, unless the product is defective or incorrect. The goods must be returned within 14 days of submitting the withdrawal notice, and the customer is responsible for the costs associated with the return.Return instructions are provided through customer service. <\/p>\n\n\n\n

    9. Liability for defects and complaints<\/strong>Products are subject to liability for defects in accordance with the Consumer Protection Act.Any defects must be reported within 14 days by email.In the event of a defect, the customer has the right to:Correction of the defectReplacement of the productPrice reductionCancellation of the purchase in accordance with the law<\/p>\n\n\n\n

    10. Limitation of liability<\/strong>Rengas-Soppi Oy is not liable for indirect or consequential damages, unless otherwise required by law. The company is not liable for delays resulting from force majeure. The company is also not liable for losses that the customer and the company could not have foreseen at the time of entering into the contract (e.g. technical problems) or for losses that are not due to our breach of contract. <\/p>\n\n\n\n

    11. Processing of personal data<\/strong>Personal data is processed in accordance with a separate privacy policy.<\/p>\n\n\n\n

    12. Dispute resolution and applicable law<\/strong>Finnish law applies to these terms.Disputes are primarily resolved through negotiation.<\/p>\n\n\n\n

    If a dispute concerning the sales contract cannot be resolved through negotiations between the parties, the consumer may submit the matter to the Consumer Disputes Board (www.kuluttajariita.fi). Before submitting the matter to the Consumer Disputes Board, the consumer must contact consumer advisory services (www.kuluttajaneuvonta.fi<\/a>). <\/p>\n<\/div>\n<\/div> <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":13832,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_page_background_color":"","_accent_color":"","footnotes":""},"class_list":["post-13831","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.rengas-soppi.fi\/en\/wp-json\/wp\/v2\/pages\/13831","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rengas-soppi.fi\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.rengas-soppi.fi\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.rengas-soppi.fi\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rengas-soppi.fi\/en\/wp-json\/wp\/v2\/comments?post=13831"}],"version-history":[{"count":2,"href":"https:\/\/www.rengas-soppi.fi\/en\/wp-json\/wp\/v2\/pages\/13831\/revisions"}],"predecessor-version":[{"id":25538,"href":"https:\/\/www.rengas-soppi.fi\/en\/wp-json\/wp\/v2\/pages\/13831\/revisions\/25538"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.rengas-soppi.fi\/en\/wp-json\/wp\/v2\/media\/13832"}],"wp:attachment":[{"href":"https:\/\/www.rengas-soppi.fi\/en\/wp-json\/wp\/v2\/media?parent=13831"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}